Effective Date: July 1, 2026
Last Updated: June 20, 2026
Welcome to the Bradfield Literature Festival (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for events, purchase tickets, or interact with us.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
We may collect the following personal information when you:
Register for events or purchase tickets
Subscribe to our newsletter
Fill out contact forms
Participate in surveys or competitions
Contact us via email or phone
Information collected includes:
Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party payment gateways)
Event preferences and interests
Any other information you voluntarily provide
When you visit our website, we may automatically collect:
IP address
Browser type and version
Operating system
Pages you visit
Date and time of visit
Referring website
Device information
We use cookies and similar tracking technologies to:
Enhance your browsing experience
Remember your preferences
Analyze website traffic
Personalize content and advertisements
You can control cookie preferences through your browser settings. However, disabling cookies may affect some website functionality.
We use your personal information for the following purposes:
Process ticket purchases and registrations
Send confirmation emails and event reminders
Provide event updates and schedule changes
Respond to your inquiries and requests
Send newsletters and promotional materials (you can opt-out anytime)
Notify you about future events and festivals
Analyze website usage to improve user experience
Personalize content based on your interests
Monitor website security and prevent fraud
Comply with applicable laws and regulations
Protect our legal rights and prevent misuse of our services
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
We work with trusted third-party service providers who assist us in:
Payment processing (e.g., Stripe, PayPal)
Email marketing (e.g., Mailchimp)
Analytics (e.g., Google Analytics)
Event management and ticketing platforms
These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
We may disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to:
Protect our rights, property, or safety
Investigate fraud or security issues
Comply with legal obligations
We may share limited information (such as your name and email) with event sponsors and partners, but only if you have explicitly consented to receive such communications.
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Security Measures Include:
SSL encryption for data transmission
Secure servers and firewalls
Regular security audits
Access controls for staff and authorized personnel
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods:
Event Registrations: 3 years after the event
Newsletter Subscriptions: Until you unsubscribe
Payment Information: 1 year for tax purposes
Inquiries and Correspondence: 2 years
Under data protection laws, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you.
You have the right to correct any inaccurate or incomplete information.
You have the right to request the deletion of your personal information, subject to legal obligations.
You have the right to restrict how we use your personal information.
You have the right to object to the processing of your data for marketing purposes.
You have the right to receive your data in a structured, commonly used format.
If we rely on your consent to process data, you have the right to withdraw that consent at any time.
You can opt-out of receiving promotional emails from us by:
Clicking the “unsubscribe” link in any marketing email
Contacting us at info@bradfieldliteraturefestival.com
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
Our website does not currently respond to “Do Not Track” signals from browsers.
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will delete it immediately.
Parents or guardians who believe their child has provided us with personal information should contact us at info@bradfieldliteraturefestival.com.
Our website may contain links to third-party websites, including:
Ticket booking platforms
Social media channels
Partner websites
We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by:
Posting the updated policy on our website
Updating the “Last Updated” date at the top of this policy
Sending an email notification (if you are subscribed)
We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Contact Information
Bradfield Literature Festival
Email: dp@chapterscw.com
Phone: +44 (0) 1206 982179
Address: The Street, Bradfield, Manningtree. CO11 2US
Website: bradfieldliteraturefestival.com
Data Protection Officer:
Name: John Rendle-Grist
Email: dp@chapterscw.com
If you are not satisfied with our handling of your personal information, you have the right to lodge a complaint with the relevant data protection authority:
Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Phone: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, UK
This Privacy Policy is governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
By using our website, registering for events, or purchasing tickets, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Bradfield Literature Festival – Celebrating the power of stories, ideas, and voices.
